Bedding co is proudly Aussie-owned and operated out of Sydney. We want you to feel confident when you buy from us. We're all about delivering fantastic service because your satisfaction is our top priority. Feel at ease knowing that any enquiry, problem or issue you may have will be swiftly addressed by our friendly and knowledgeable local team.
sales@beddingco.com.au
1300 634 054
Enjoy free tracked standard shipping across Australia!*
Orders are dispatched within 24 hours of payment and sent from our Sydney warehouse. If you place your order before 9am AEST, we'll dispatch it on the same day. You’ll receive your order in a few working days in metro areas and up to a week in remote areas.
*If you're in a metro area, you'll also enjoy free shipping on big items like mattresses, bed bases, bed heads and furniture. If you're outside a metro area, additional shipping costs for big items may apply and will be calculated and applied during checkout.
We deliver to most locations in Australia via express post for delivery in 1-2 business days. Express post incurs an additional cost and will be calculated and applied during checkout.
Rest easy knowing that our products are backed by five to 10 years warranty against material or workmanship defects. Our promise means you’ll receive a replacement or refund free of charge under warranty terms. Warranty does not cover normal wear and tear, damage due to misuse or poor maintenance or indirect loss.
Read more about your warranty and consumer rights under the Australian Consumer Law.
Once we get your return, we'll sort out the refund within five business days. Whether it's a refund or an exchange, we'll email you to confirm it's all done.
We want you to love what you buy, no matter what it is. From mattresses to pillowcases, we work hard to deliver the best products to our customers.
Take up to 120 days to settle in with your new item to see if it's a good fit for you. If you’re unhappy with your purchase, we’ll send you a return-paid sticker and refund you. We donate returned mattresses to a good cause.
Your purchase is completely risk-free. We're all about top-quality products and top-notch service at Bedding co – if for any reason you're not 100% satisfied with your purchase, we're here to help.
If your item arrives damaged or if you're just not happy with it, contact us. We'll make it right by replacing it or offering you a refund. We'll also cover the cost of the return.
You can trust us to take care of you every step of the way.
Once we receive your return, we’ll process it within five business days. We'll then email you to confirm it's all done.
Items must be returned:
At Bedding co, we value our loyal customers and believe in giving back.
Introducing our rewards program – be rewarded for your loyalty with exclusive savings on future orders. It's our way of saying thank you for choosing us as your go-to bedding and homewares provider.
To start earning rewards, all you need to do is register an account and log in when you make a purchase. Once you're logged in, you'll automatically earn points.
We ship orders from our warehouse within 24 hours of payment. Orders are then dispatched from our Sydney warehouse. You will receive a shipping email that includes your tracking number. Use this number to track your order on the courier’s website. Please note there may be minor delivery delays during busy public holiday periods.
You can return items you’ve used, washed and otherwise trialed for up to 120 days after purchasing! This is all a part of our risk-free guarantee.
Enjoy free shipping on large items such as mattresses, bed frames, headboards and furniture if you're located in a metro area. If you live in a regional area, simply reach out to us via phone or email for a shipping quote.
We understand how frustrating it is when your order doesn’t arrive on time. If your order doesn’t arrive within the expected timeframe, we'll raise an investigation with the courier. If the investigation is prolonged, we'll resend you a replacement to ensure you get your order as soon as possible.
Absolutely! Whether you’ve accidentally put in the wrong address or need it shipped elsewhere, we’re here to help. Reach out to our friendly customer service team, and we’ll see that your item is delivered to the correct address.
We’re committed to high-quality products and service at Bedding co, so if your product arrives damaged or faulty, we’ll replace it or refund you free of charge. Under warranty terms, you’re actually covered for five to 10 years against any defects in material or workmanship.
